Acorn Current Accounts


Following your application, we make various electronic checks regarding your application. This is not a Credit Check! We do this to identify you and where you live. Sometimes we are unable to verify your details automatically and may require further information from yourself. If we do, we'll contact you by Email, SMS and phone to confirm your identity.

If you have been asked to send us documents, you will need to send us one (1) document from List A and one (1) from List B.

List A (copies)

  • Valid passport
  • Valid UK photocard driving licence (full OR provisional)
  • Valid firearms certificate or shotgun licence
  • National Identity Card
  • Certified Copy of Birth Certificate

List B (Copies or originals, dated within the last three months)

  • Utility bill
  • Bank statement
  • Council tax statement, bill or demand letter
  • Credit card statement
  • Department of Work and Pensions Letters
  • Solicitor Letter confirming the Purchase of a Property
  • Rental agreement
  • Confirmation from a University of Attendance or Residence
  • British Forces Postal Overseas (BFPO), a letter from the commanding officer confirming residence
  • NHS Staff residing onsite, a letter from Human Resourcing confirming residence

You can send photocopies by:

Post: Acorn Account, PO BOX 3634, Chester, CH1 9NL

Fax: 01244 572 301

You can send originals by:

Post: Acorn Account, PO BOX 3634, Chester, CH1 9NL

If you have any questions regarding your application, please don't hesitate to contact us on 0871 811 1884. Calls cost 11p per minute, plus your phone company's access charge.